Resume
Work Experience
Carnival Cruise Lines
2011-2013
As a bar waiter on a cruise line I was responsible for providing excellent customer service to passengers while serving drinks and other beverages in the ship's bar or lounge area. Their duties include greeting and serving guests, taking drink orders, preparing and serving drinks, and ensuring that guests are satisfied with their experience. A bar waiter must also maintain a clean and organized work area, manage inventory and supplies, and adhere to all safety and hygiene regulations. Additionally, they may be required to handle cash and credit card transactions and resolve any customer complaints or issues. To be successful as a bar waiter on a cruise line, it is important to have excellent customer service skills, knowledge of different types of beverages and mixing techniques, and the ability to work in a fast-paced and dynamic environment.
Dolphin Seafood
2014-2018
A General Manager (GM) in a restaurant is responsible for overseeing all operations of the establishment, ensuring that it runs efficiently and profitably. The GM is in charge of supervising staff, including hiring, training, and evaluating performance, as well as managing budgets, scheduling, and ordering supplies. Additionally, the GM is responsible for maintaining high standards of customer service, ensuring that all guests have a positive dining experience. This may involve overseeing menu development and presentation, as well as maintaining the physical appearance of the restaurant, including the cleanliness and upkeep of the dining room, kitchen, and bar areas. The GM is also responsible for monitoring financial performance, creating reports, and making decisions to increase profitability, such as implementing promotions or adjusting menu prices. In order to succeed as a GM in a restaurant, one must have strong leadership skills, business acumen, and excellent organizational and communication abilities.
Eggs, Bacon, Panckes
since 2019 - present
Serving in a breakfast and lunch family owned restaurant can be both challenging and rewarding. As the restaurant is likely to have a small staff, employees are often expected to wear multiple hats and perform a variety of tasks. This can include taking orders, serving food, bussing tables, and even cooking. Because the restaurant is family owned, there may be a strong emphasis on creating a welcoming and friendly atmosphere, where guests feel like they are part of the family. This can lead to a close-knit team dynamic among the staff, where everyone pitches in to make sure that the guests are happy and well taken care of. On busy days, the pace can be fast, and the environment can be stressful, but the satisfaction of providing a great experience to guests can make it all worth it. Overall, serving in a breakfast and lunch family owned restaurant can be a unique and enjoyable experience, where one can develop valuable skills in hospitality and customer service.
Education
MESC Technical School
2004-2008
As a graduate of a trade high school for electricians, I have received comprehensive training in all aspects of electrical work. During my time in school, I gained hands-on experience in electrical theory, wiring methods, safety regulations, and more. I also had the opportunity to participate in electrical labs, workshops, and on-site installations, allowing me to apply the knowledge I gained in real-world situations.
IT ACADEMY BELGRADE
2013-2014
As a graduate of a multimedia design college, I have acquired a diverse set of skills and knowledge in the fields of graphic design, web design, animation, and video production. During my time in college, I had the opportunity to work on a variety of projects, both independently and as part of a team, allowing me to develop my technical skills and creative problem-solving abilities.
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In addition to my coursework, I also participated in internships and hands-on workshops, giving me real-world experience in the industry and the opportunity to network with professionals. This experience has provided me with a strong foundation in the latest multimedia design tools and techniques, and has given me a deep understanding of the design process from concept to final product.
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I am confident in my ability to create high-quality multimedia designs that effectively communicate ideas and messages, and I am eager to use my skills and knowledge to bring creative solutions to clients in a variety of industries. My passion for design and commitment to producing high-quality work makes me a valuable asset to any team, and I am excited to continue growing and developing my skills.
COMPTIA A+ CERT
2021
CompTIA A+ is a widely recognized entry-level certification in the field of computer technology and information technology. The certification is designed to validate the skills and knowledge of computer technicians and IT professionals in areas such as installation, configuration, and maintenance of computer hardware and software.
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The CompTIA A+ certification covers a broad range of topics, including computer hardware, operating systems, security, mobile devices, and troubleshooting. The certification is vendor-neutral, meaning that it is not tied to any specific technology or vendor, and is designed to test the competency of IT professionals across a range of technologies.
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To obtain the CompTIA A+ certification, candidates must pass two exams: CompTIA A+ 220-901 and CompTIA A+ 220-902. These exams test the candidate's understanding of hardware and software technologies, as well as their ability to troubleshoot and resolve common technical problems.
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The CompTIA A+ certification is widely recognized by employers and is a prerequisite for many entry-level IT positions, such as help desk technician, desktop support technician, and field service technician. It is also considered a valuable foundation for pursuing other, more advanced IT certifications.